Shipping & Returns

Shipping Information:

  • Dispatch Time: Orders are typically processed within 1-2 business days.

  • Shipping Location: We proudly ship from Italy to customers worldwide.

  • Delivery Time: Estimated delivery times are between 4-10 business days. Please note that delivery times may vary based on the destination.

  • Tracking: Customers will receive a tracking number via email once the order has been dispatched.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the destination and the weight of the order.

Returns & Exchanges:

We want you to be completely satisfied with your purchase from Junior Joyland. If you are not satisfied or have received a damaged or incorrect item, please follow our return process:

  • Return Eligibility: Items must be unused, in their original condition, and with all tags attached.

  • Return Request: Please submit a return request within 14 days of receiving your order.

  • Return Shipping: Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

  • Refund/Exchange Processing: Refunds or exchanges will be processed upon receiving and inspecting the returned items.

  • Contact Us: For any questions or concerns regarding your order or the return process, please contact our customer service at customer-service@juniorjoyland.com.

Note: The above policy is a general guideline and may be subject to updates. For the most accurate and up-to-date information, please refer to the Shipping & Returns section on our website.

Feel free to customize the details based on your specific business practices and requirements.